Description

Who Should Attend?

Managers, supervisors, and team leaders who are responsible for building, and maintaining, high performing teams in the workplace. This course is designed for participants who want to develop their team leadership skills and unleash the talent of their individual team members.

About Building High Performing Teams Course

Success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. Is your team able to solve problems? Can they resolve conflict? Are they enthusiastic and motivated to do their best? Do they work well together? Successful teams are created when the leader provides a clear sense of purpose, and focuses on creating an environment where team members are empowered, motivated, and challenged, and feel their strengths are being capitalized on. ‘High Performance Teams’ always look for ways to improve their business performance, which distinctly separates them from others. Open and effective communication is one of the central keys to successfully leading these teams. During this two-day course, delegates will explore the key principles and techniques that will help them develop a winning formula in building high performance teams.

Course Objectives

• To clearly identify the principle characteristics of high performing teams
• To provide a powerful platform on which delegates can build, and develop, effective team leadership skills
• To explore the different team leadership styles, and learn the team role preferences of the delegates
• To examine the skills required for effective communication within teams
• To analyse the qualities required to lead a team towards consistent levels of high performance

What You Will Gain

• A clear definition of a ‘High Performance Team’
• An understanding of leadership principles and techniques that build strong teams
• An insight into the behaviours, skills, qualities, etc., of leaders of successful high performing teams
• An understanding of how to build teamwork by recognizing and tapping into the key characteristics of a high performing team
• An awareness of your own management style
• An understanding of team dynamics and ‘the cycle of team development’
• An awareness of team roles and how they influence team performance
• You will learn about the essential processes of good team communication
• You will explore how to deal with challenging team situations

Program Content

DAY ONE

• What Is ‘High Performance’?
• What Are The Characteristics That Make ‘High Performing Teams’ Different From Other Teams?
• Defining Leadership
• The Behaviours, Skills, Qualities, Etc., Needed To Lead A High Performance Team
• Skills To Be A Better Leader
• Managing Vs Leading
• Practical Examples Of Leadership In Action
  > Redefining – What Can We Do Better?
  > Action-Centred Leadership
• Creating An Environment For High Performance
• Setting Goals And Objectives
  > The Benefits Of Objective Setting
  > The Difficulties Associated With Objective Setting
  > SMART(ER) Objectives

DAY TWO

• A Reminder Of The Characteristics Of High Performance Teams
• A Closer Look At Communication
  > The Communication Process
  > First Impressions
  > Active Listening
  > Overcoming The Barriers To Effective Communication
  > Good Questioning Techniques
• Giving And Receiving Feedback
  > A Formula For Giving Feedback
  > How To Ensure Your Team Deals Correctly With Feedback
• Delegation
  > How To Delegate
  > Levels Of Delegation
  > Willingness Vs Ability
• Motivation
  > What Is Motivation?
  > The Benefits Of Motivation
  > The Signs Of Demotivation
  > Brainstorm Ideas To Better Motivate Your Team
• Teambuilding Activity

Please contact us for specific details on the courses we are running. Our Business Development Team will be happy to provide you with further details.

Before the course, each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course, each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

For ILM programs, each delegate will be required to do a written one-hour assessment, upon course completion. To schedule your assessment dates, please coordinate with your client relations executive.

Total ONLINE Investment: AED 3,400/- + VAT, includes ILM Registration