This is a program intended for any professional who interacts with other individuals in the organization and wants to enhance their personal branding, understand how to communicate effectively in their roles, improve their communication and conflict management skills, while building and maintaining relationships.

• Identify opportunities to increase the visibility of your personal brand
• Be aware of your personal beliefs, values, and rules and how they impact the workplace and their lives
• Learn how to create and maintain great impressions through any form of business communication and interaction
• Create a professional image and maintain positive and effective relationships in the workplace
• Assertively communicate and create a win-win situation
• Manage potential areas of conflict using effective feedback

• Your Personal Brand
  • What Is Personal Branding
  • The Importance Of Developing A Strong And Consistent Personal Brand
  • How To Increase Your Visibility And Credibility At Work By Developing Your Personal Brand
• Communication Skills
  • How To Professionally Speak Up
  • Building An Executive Presence
  • Rules For Effective Communication (Based On Different Behavioural Styles)
  • Power Of Persuasion – Balancing Goals & Relationships Through Influencing Skills
• Conflict Management Styles
  • Conflict Management Style Self-Assessment
  • Conflict Resolution Model
  • Assertiveness Techniques To Manage Expectations & Deal Effectively With Conflict

Before the course each delegate will be asked to complete a Pre-Course Briefing Form to determine their individual objectives for attending the course. These objectives will be used by the Tutor to give on-target training that is focused on the individual delegates.

At the end of the course each delegate will be asked to complete a Personal Development Plan that can be used as part of future appraisals, and that will also be an important tool for management reference.

Total Investment: AED 2,150/- + VAT, which includes – Training Materials, Lunch and Refreshments. Discount available for multiple bookings.