Competency-Based Interviewing Skills – For Recruitment & Selection

Who Should Attend?

Human Capital / HR personnel, managers, supervisors, and any personnel, required to select and recruit staff as part of their overall job role, and who wish to enhance their selection skills and knowledge.

About The Program

The structured interview is a major recruitment tool, and when used correctly, can be a highly effective indicator of a candidate’s suitability for a job. This program includes a series of presentations, exercises, activities, and role-plays, designed to assist delegates to better prepare for, and conduct, effective interviews.

Course Objectives

• To examine the key elements of the recruitment and selection process
• To identify the skills required to conduct successful interviews
• To learn a clear and effective structure for conducting interviews
• To apply the techniques of competency-based interviewing
• To learn how to prepare for, and conduct, a successful selection interview
• To understand the steps to follow during the interview evaluation and follow-up
• To have an awareness of how Assessment Centres may be used to improve the effectiveness of selection

What You Will Gain

• A clear understanding of all aspects of the recruitment and selection process
• An appreciation of the need for professional structured interviews
• Training and development in how to use effective interpersonal skills in interviews
• Knowledge of behavioural interviewing techniques, for selecting the right people for your organization
• A talent management perspective towards better overall performance of an organization