Saudi Amad for Airport Services (SAAS) Partners with Spearhead Training to Enhance Employee Skills
Dubai, UAE (1st May 2023): Saudi Amad for Airport Services and Transport Support (SAAS) and Spearhead Training have announced a strategic partnership aimed at upskilling SAAS employees through tailored soft skills training programs. The collaboration agreement was signed at the Arabian Travel Market event, with Spearhead Training represented by General Manager, Mr Riyad Abdul Rahiman, and […]
The ‘GROW(TH)’ Coaching Model
The GROW Model has been the most widely used international coaching model in business for a number of years. It has now been developed into the GROW(TH) Model. It began with Tim Gallwey’s book ‘The Inner Game of Tennis’ published in the U.S. in 1974. ‘The Inner Game’ was originally used as a sports coaching model to improve […]
Getting Past ‘The Gatekeeper’ To Make Appointments With… The M.A.N.
In today’s very tough sales market, it is becoming increasingly challenging for a salesperson to get through to the decision maker – the ‘M.A.N.’. This is the person with the Money, the Authority, and the Need. (It can be a male or female). Many customers have a PA or secretary, who will answer calls on the decision maker’s behalf. […]
10 Ways To Make A Training Session Effective
Adapted From: Donald Kirkpatrick (Creator Of Four Stages Of Evaluation Of Training Model)
S.M.A.R.T. or S.M.A.R.T.E.R. Objectives?
How did it all begin? In November 1981, in an edition of the American Management Association magazine, ‘AMA Forum’, George T. Doran published an article of less than 1,000 words called ‘There’s a S.M.A.R.T. way to write management’s goals and objectives’. At the time, Doran was President of ‘Management Assistance Programs’, a management consultancy based in […]