Customer Testimonials
As part of the Spearhead Gulf philosophy we have a totally 'customer focused' approach, and not a 'money focused' one.
In 2009 we had ratings of 98% 'Excellent' or 'Very Good' for the Method Of Instruction on our Public Courses and 94% 'Excellent' or 'Very Good' for the Overall Assessment Of The Course.
Here are some of the the very positive comments that we have received from our customers:
"All sessions were up to expected standards."
Stress Management
"Excellent instructor. Good interactive course."
Stress Management
"Very interesting and well presented."
Stress Management
"All of the roleplays were a very good experience and analysed thoroughly afterwards for improvement."
Assertiveness Skills
"Actually the course is very well designed and the role plays were very well arranged."
Assertiveness Skills
"Very clear guidelines from our instructor. Excellent delivery."
Assertiveness Skills
"Great course. Went in and stayed in my head."
Assertiveness Skills
"All subjects were dealt with very well."
Assertiveness Skills
"Everything was done very well and smoothly."
Brilliant Body Language!
"Interesting, entertaining and useful for practical use."
Brilliant Body Language!
"It was an excellent course and I have learned many new things in communication skills."
Developing Effective Interpersonal & Communication Skills
"The Tutor has been very cooperative and her energy level was admirable at all times."
Developing Effective Interpersonal & Communication Skills
"He is an excellent instructor. He keeps the enthusiasm and interest in the team."
Developing Effective Interpersonal & Communication Skills
"Everything was well explained."
Developing Effective Interpersonal & Communication Skills
"I really appreciate our Tutor. She did an excellent job."
Professional Business Writing Skills - Level 1
"Tutor is very good. Job well done."
Professional Business Writing Skills - Level 2
"I think she did a good job throughout."
Professional Business Writing Skills - Level 2
"The practical exercises given by the instructor hits the point and are not monotonous."
Report Writing
"The Tutor was very friendly. Explained the topic clearly. Keep it up."
Report Writing
"Everything was explained just about right."
Report Writing
"All the activities were really good."
Report Writing
"The course was helpful to me."
Report Writing
"This course gave me good tips in writing minutes of meetings."
Writing Minutes Of Meetings
"Very useful training indeed, and well thought through. Good trainer."
Financial Awareness For The Non-Financial Person
"Very good course and relevant to all people in business."
Financial Awareness For The Non-Financial Person
"Tutor's approach was very interactive."
Financial Awareness For The Non-Financial Person
"It was excellent. Thoroughly enjoyed it."
Financial Awareness For The Non-Financial Person
"The Tutor did an excellent job."
Financial Awareness For The Non-Financial Person
"The Tutor is professional with a sense of humour that made us enjoy every minute of it."
Professional Secretarial & Administration Skills
"Everything was discussed exceptionally well. The Trainer is fabulous."
Professional Secretarial & Administration Skills
"The training was conducted well. Each aspect was covered distinctly. Just outstanding!"
The Perfect PA
"I really enjoyed the training. The Tutor was exceptional. She teaches us from the heart."
The Perfect PA
"The Trainer was brilliant, amazing and friendly. He exceeded my expectations."
Improving Your Sales Skills
"It was a wonderful experience, especially sharing experience from other delegates."
Improving Your Sales Skills
"It was really satisfactory and fruitful."
Improving Your Sales Skills
"A very good learning experience."
Improving Your Sales Skills
"The Tutor had a great attitude and made us feel very comfortable."
Improving Your Sales Skills
"Subject areas were dealt with equally well."
Improving Your Sales Skills
"Excellent Tutor! Really improved my skills. Will remember the key points for a long time to come."
Presentation Skills
"The Tutor was really amazing. She was very supportive to me."
Presentation Skills
"Tue Tutor was excellent, group was great - bonded. Thank you."
Presentation Skills
"The Trainer was very focused on each topic and individual."
Presentation Skills
"Excellent presentation from Trainer."
Presentation Skills
"Everything was super. Thank you."
Presentation Skills
"Thanks for your time and efforts. Really appreciate it."
Essentials of Marketing
"Thank you so much, it was really helpful."
Essentials of Marketing
"An enjoyable course. I would recommend Spearhead Training to others. Thank you."
Managing A Successful Sales Team
"I think this course was excellent for people needing direction."
Managing A Successful Sales Team
"The Tutor is very good and keeps everyone under her spell. She has made the course interesting."
Stress Management
"The overall presentation was excellent and the method used to teach was fantastic. Good job!"
Stress Management
"An excellent course and a huge amount learnt! Thanks to the trainer."
Counselling Skills
"Thanks, it has been a great course."
Counselling Skills
"The examples used were spot on. The instructor had great awareness of the student's learning levels / energy levels."
Creative Problem Solving & Decision Making
"The role play exercises were exceptionally well done because of demonstrating the real picture."
Developing Management Skills
"I love the course and the trainer. I am leaving today with a feeling of motivation and positive energy."
Developing Management Skills
"The course was delivered in a clear and practical manner which was well understood."
Planning & Organizing Skills
"Trainer had excellent control of the group - each person was dealt with well."
Planning & Organizing Skills
"The Tutor really made us comfortable and the atmosphere was relaxed, helping to bring out the best."
Your First Steps To Project Management
"I liked the training style. Exercises were very useful to practise and remember."
Your First Steps To Project Management
"The Tutor's body language is very good. Very good adaptability. Constant checking of understanding from participants."
HR Management Skills
"The course was perfect.The Tutor was excellent. I've got a lot of benefits from this course."
HR Management Skills
"High standard of training. The Tutor was clear and explained all the topics clearly. Inspiring course."
HR Management Skills
"It's an excellent course. I enjoyed it a lot and learned a lot."
HR Management Skills
"The Tutor is a very good teacher. Her style and approach is amazing."
HR Management Skills
"The Tutor did a great job! She made the course very interesting with lots of exercises and personal group activities."
Interviewing Skills - For Recruitment & Selection
"The delivery of the course went very well and it encouraged participants to share information."
Interviewing Skills - For Recruitment & Selection
"The Tutor was amazing, excellent and very informative. She made everyone at ease."
Interviewing Skills - For Recruitment & Selection
"Just a quick note to say the level of her patience was really high and I really appreciate all her efforts."
Train The Trainer - Group Training Techniques
"I enjoyed it so much. I didn't notice the time. The Tutor was so warm and accommodating."
Train The Trainer - Group Training Techniques
"My first experience with Spearhead, very very good one. I'll refer my friends."
Train The Trainer - Group Training Techniques
"As always, I have enjoyed the course facilitated by Spearhead. It was very relevant to my requirements."
Customer Focused Management
"Our Trainer was excellent. She enlightened me on how to be focused and be back on the right track."
Customer Focused Management
"The Tutor is an absolute inspiration. Thank you for being such a positive influence! This was really enjoyable."
Customer Focused Management
"The course was informative and enjoyable. Everything was above Dubai standards."
Customer Focused Management
"The Tutor presented the course very well. She was very helpful to us."
Customer Focused Management
"Thank you very much. Very informative and well done."
Customer Focused Management
"She is really friendly and she has perfect job knowledge."
Customer Focused Management
"The Tutor has the best way of teaching the subject."
Customer Focused Management
"It was a really fantastic and fabulous course. It is helpful for my customers. I really enjoyed my time."
Etiquette For Excellent Customer Service
"I enjoyed the course very much."
Etiquette For Excellent Customer Service
"It's a very useful course."
Etiquette For Excellent Customer Service
"The Tutor was very helpful and understandable. I really enjoyed and learned new skills from her."
Improve Your Telephone Skills
"Our Trainer was extremely vibrant, lively, sensitive to other's feelings, and a great speaker. Thank you."
Office Management
"She is an excellent Tutor and I really got a lot of information from her."
Office Management
"Very interesting and enjoyable learning experience. Well done!"
Office Management
"I found the Tutor's delivery of the course very good. She is very friendly."
Office Management
"The Tutor was excellent. Course information was very relevant."
Office Management
"Not boring! Handled well."
Professional Business Writing Skills - Level 2
"Loved the concise way the Tutor delivered our course."
Presentation Skills - Making A Powerful Impact On Any Audience
"Everything was explained just about right."
Report Writing