Who Should Attend?

This is an ideal course for supervisors, managers, sales managers, project managers, senior managers, etc., who want to develop their staff through positive coaching experiences.

About the Programme

There is no more effective way to train someone than by the application of the coaching process. By the end of this workshop delegates will have realised the power of coaching. Coaching is an essential part of delegation, motivational processes, and defining responsibilities. Delegates will understand, and have practised, the key stages and skills of coaching. Delegates will be able to introduce a new 'coaching culture' in their teams and organization.

Course Objectives

• To understand the benefits of coaching and the role of the coach
• To realise when to use coaching as a development tool
• To identify the stages of the coaching process
• To plan and deliver a coaching session

What You Will Gain

• Techniques to increase motivation
• Necessary skills to prepare, structure, and carry out effective coaching to assist employees to reach and exceed the standard required

Programme Contents

DAY ONE

• Coaching, Mentoring, Training: The Differences
• The Benefits Of Coaching
• The Skills & Qualities Of An Effective Coach
• The Questions A Good Coach Asks
• Objective Setting
• Coaching Styles
• Identifying Ability Levels Of Staff
• When To Make A Coaching Intervention
• The Techniques Of Coaching
• Feedback & Review
• The Key Stages Of Coaching
• Preparation & Planning For A Coaching Meeting
• The Pitfalls Of Coaching & How To Avoid Them

1 Day - Non-Residential

Delegate spaces available on the following course dates: