Who Should Attend?

This programme is particularly suitable for all levels of Managers and Supervisors responsible for carrying out staff appraisals.

About the Programme

Managing and monitoring staff performance is accepted to be part of the role of a Manager / Supervisor, however the words, "it's time for your annual appraisal" seem to provoke feelings of anxiety in management and staff alike. This is because ‘Appraisal' is still a negative word in many organizations. Because of this, some staff still count themselves fortunate if they do not get appraised at all. However the good news is - some staff are luckier still - they get appraised well. Carried out effectively, appraisals can be one of the most effective management tools here in the Gulf. This course is designed to help you conduct more effective and participative appraisal discussions.

Course Objectives

• To ensure delegates understand how to prepare, structure and run effective appraisal discussions.
• To give delegates the opportunity to practise carrying out a pre-appraisal meeting, goal setting and to learn the key points in the structure of an effective appraisal.

What You Will Gain

• A clear structure for pre-appraisal and appraisal meetings
• A better understanding of the ‘Do's' and ‘Don'ts' of appraisal.
• How to get the best out of staff performance through the appraisal year.
• A clear understanding of best practice for conducting appraisal sessions.

Programme Contents

• What Is An Appraisal?
• Benefits Of The Appraisal Process
• Managing The Performance Cycle
• The Pre-Appraisal Meeting
• The Appraiser's Responsibilities
• Framework For An Appraisal
• Agenda For An Appraisal
• How To Get The Discussion Off To A Positive Start
• How To Give Effective Feedback - The Golden Rules
• How To Set Performance Goals / Objectives
• Monitoring And Reviewing Performance
• Communication Skills For Appraisers