Who Should Attend?

Staff at all levels who need to be able to express their ideas clearly and effectively to an advanced standard in English. Participants should already have a very good comprehension of Business English, and have ideally completed our Professional Business Writing Skills - Level 1 Programme.

About the Programme

This advanced programme has been designed to perfect your professional business writing skills. You will practise writing professional letters and memos, as well as enhancing your accuracy and written fluency skills. This course is an excellent way to ensure you lead the way and set examples for others to follow.

Course Objectives

• To review the basic principles of Business Writing
• To improve overall accuracy skills in advanced Business Writing
• To examine and write professional business letters and memos
• To encourage thinking about the key messages writers intend to convey to their readers
• To recognise the impact that poor grammar, spelling, and punctuation has on a writer's credibility
• To develop a wide range of powerful language to use in letters
• To learn how to develop a logical sequence in business writing
• To enhance reading and editing skills

What You Will Gain

• Confidence in writing to an advanced level
• The ability to write different types of letters and memos to suit the correct purpose
• An in-depth understanding of what essential information to include in business writing
• Accuracy, fluency, and advanced reading skills

Programme Contents

DAY ONE

• The Basic Principles Of Business Writing
• The Rules For Business Correspondence
• Business Letter Writing Skills
  > Letters Of Complaint
  > Collection Letters
  > Covering Letters
  > Enquiry Letters
  -> Asking For Information
  -> Responding To Request For Information
  > Accepting & Declining Invitations
  > Dealing With Non-Response To Previous Communications
  > Being Tactful
• How To Make The Main Purpose Clear
• Developing Logic & Sequence In Your Writing
• Recognising When Letters Work
• Using Powerful Language In Letters
• Tutor Coaching & Feedback Sessions

DAY TWO

• Developing Accuracy Skills In Business Writing
  > The Impact Of Poor Spelling, Grammar & Punctuation
  > Correcting Poorly Written Business Communications
  > The Importance Of Thinking About Your Key Message & Your Audience
  > Reading & Editing Skills
  > Extracting The Key Information
  > Summarising Tips
• Writing Business Memos
  > The Role Of The Internal Memo
  > What Makes A Good Memo?
  > Writing The Main Part Of A Memo
  > Different Styles Of Memo
• Tutor Coaching & Feedback Sessions
  > Correcting Poorly Written Letters & Memos
  > Putting The Skills Into Practice

2 Days - Non-Residential

Delegate spaces available on the following course dates: