Who Should Attend?

Anyone who has basic written English skills, and who wants to improve and develop their business writing skills, would benefit from this course. This two-day programme is the ideal way to learn the basic skills of good written communication. It is both informative and practical, with excellent back-up course notes that form a valuable reference source for the future. It is a course that is completely up-to-date and suitable for everyone in business who has to communicate using the written word.

About the Programme

This two-day programme is an excellent introduction to Professional Business Writing Skills. The course will give you clear guidelines and practice on how to write better business letters, e-mails and faxes. You will learn how to plan your writing carefully, and how to professionally structure these different forms of business correspondence.

Course Objectives

• To appreciate brevity, clarity and accuracy in written communication
• To examine the basic structure of business letters, e-mails, and faxes
• To examine real examples of how (and how not to) communicate a message in the written form
• To recognise the difference between formal and informal language
• To improve overall capability in producing written communication
• To learn to use punctuation correctly
• To appreciate how and when to use abbreviations correctly
• To gain spelling and writing confidence

What You Will Gain

• Knowledge of the principles of effective business writing
• A clear understanding of formal business language
• Confidence in communicating using the written word
• Practical, 'hands-on' experience and Tutor feedback

Programme Contents

DAY ONE

• Principles Of Business Writing & The Stages Of Writing
• Guidelines To Follow When Producing Written Work
• Planning, Drafting, Writing & Editing
• A Framework for Business Communication
• The Essentials Of Good Business Letters
• Structure, Style & Layout
• Using The Correct Salutation & Complimentary Close
• Producing A Letter
• Tips For Composing Your Letter
• Using Professional Font Styles & Sizes
• Writing Effective Beginnings & Endings
• Correct Use Of Punctuation
• Why Punctuation Is So Important
• The Use Of Common Abbreviations
• Using Straightforward English
• Tutor Coaching & Feedback Sessions

DAY TWO

• Writing Business E-mails & Faxes
• When & When Not To Use Them
• Creating The Right Impression
• The Structure & Layout
• What Essential Information Should Be Included
• E-mail & Fax Etiquette
• Formal & Informal Language – Knowing The Difference & When To Use Them
• Commonly Used Vocabulary, Expressions & Phrases
• Some Helpful Ideas To Incorporate Into Your Writing
• Effective Proofreading
• Tips & Techniques To Help Spell Words Correctly
• The Road To Successful Business Writing
• Putting The Skills Into Practice

2 Days - Non-Residential

Delegate spaces available on the following course dates: